Luna Construction
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(774)287-2004
contact@www.lunaconstructioninc.com
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1- How do you evaluate the customer service provided by the company?
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2- Was the information about the product/service given clearly and correctly?
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3- Have your doubts/problems been resolved as expected?
Yes
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4- Are our attendants able to adequately understand your doubts, suggestions or concerns?
Yes
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5- How long did it take for your problem(s) to be resolved?
Much less than expected
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Much more than expected
The problem is not resolved
6- How would you describe our product(s)/service(s)? Select the one that suits you best.
Reliable
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7- What is your level of satisfaction with our company?
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8- On a scale from 0 to 10, what is the probability of you recommending our company to a friend or family member?
9 or 10 - promoting client
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6 or less - critical customer
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